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Contact South Shore Freight

Chicago South Shore & South Bend Railroad
505 North Carroll Avenue
Michigan City , IN 46360

Main Line: (219) 874-9000
Fax - Executive: (219) 879-3754
Fax – Customer Service: (219) 872-0506

General E-Mail: CSSinfo@anacostia.com

Customer Service E-Mail: CSScustomerservice@anacostia.com

Hours of Operation:
Monday – Friday
8:00 AM to 5:00 PM (CST)

Click here for maps and directions our office.

All South Shore employees are dedicated to providing you with timely and quality phone service. To assist you with your day to day contacts, below is a list of telephone and extension numbers. Individual departments may be reached by dialing the following extensions:

Department

Extension

Executive Secretary 4295
Car Hire Claims 4282
Car Orders 4279
Car Tracing 4279
Demurrage 4279
Dimensional Shipments 4279
Dispatcher 219.210.4629
Equipment Maintenance 4290
Freight Billing 4281
Freight Claim Accounting 4281
Industrial Development 4296 or 4297
Loss and Damage Investigation 4281
Marketing/Sales 4297 or 4296
Overcharge Claims 4281
Pricing/Freight Rates Metals-4297; Other-4296
ShipperConnect Questions 4279 or 4277
Switch Orders/Spotting Instructions 4279
Transportation 4299, 4288 or 4277
Waybilling 4279
General Accounting 4284

CSS Management

Title

Extension

Andrew Fox President 4294
Greg Dougherty Director of Marketing & Sales 4297
Arnold Niederer Trainmaster/SLE 4286
Bruce Kehe Chief Mechanical Officer 4290 or 4289
Chuck T. Compton Chief Administrative Officer 4296
David Cain Trainmaster/SLE 4287
Dennis Eldridge Manager-Train Operations 4288
Don Trent Roadmaster 4292
Linda E. Hock Manager – General Accounting 4284
Mike Shore Superintendent 4299
R. Scott Morgan Controller 312.462.3450
Steve Gropp Asst. Manager-Maintenance of Way 4293
Steven Staley Manager of Operations/Support 4277


Maps & Directions

Map & Directions
Click here for maps and directions to our office on Google Maps.

From I-94 East or West

  • Follow I-94 East or West toward Michigan City
  • Merge onto US-35 North via Exit 40B toward Michigan City
  • Turn right onto North Carroll Avenue
  • Our office is on the right after approximately 0.3 miles, adjacent to the South Shore Line passenger train station

From the Indiana Toll Road East

  • Follow I-80/90 Indiana Toll Road West toward Chicago
  • Take the IN-39 Exit – Exit 49 – toward LaPorte
  • Turn right onto IN-39
  • Turn left onto US-20 West
  • US-20 West becomes US-35 North / East Michigan Boulevard
  • Turn right onto North Carroll Avenue
  • Our office is on the right after approximately 0.3 miles, adjacent to the South Shore Line passenger train station

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