Chicago SouthShore & South Bend Railroad
505 North Carroll Avenue
Michigan City , IN 46360
| Main Line: | (219) 874-9000 |
| Toll Free: | (800) 873-1486 |
| Fax - Executive: | (219) 879-3754 |
| Fax – Customer Service: | (219) 872-0506 |
General E-Mail: info@southshorefreight.com
Customer Service E-Mail: csc@southshorefreight.com
Hours of Operation:
Monday – Friday
8:00 AM to 5:00 PM (CST)
Click here for maps and directions our office.
All SouthShore employees are dedicated to providing you with timely and quality phone service. To assist you with your day to day contacts, below is a list of telephone and extension numbers. Individual departments may be reached by dialing the following extensions:
| Department | Extension |
| Executive Secretary | 209 |
| Car Hire Claims | 241 |
| Car Orders | 281 |
| Car Tracing | 281 |
| Demurrage | 283 |
| Dimensional Shipments | 281 |
| Dispatcher | 299 |
| Equipment Maintenance | 230 |
| Freight Billing | 242 |
| Freight Claim Accounting | 242 |
| Industrial Development | 210 |
| Loss and Damage Investigation | 242 |
| Marketing/Sales | 210, 211 |
| Overcharge Claims | 242 |
| Pricing/Freight Rates | 210 |
| Switch Orders/Spotting Instructions | 281 |
| Transportation | 220 |
| Waybilling | 281 |
| General Accounting | 240 |
| CSS Management | Title | Extension |
| Henry B. Lampe | President | 200 |
| Lance E. Werner | Controller/Treasurer | 202 |
| Chuck T. Compton | Vice President - Business Developement | 210 |
| Joseph J. Bergthold | Manager-Marketing | 211 |
| Andy Laurent | Manager Growth Initiatives | 212 |
| Jim Thompson | Vice President of Operations | 220 |
| David Cain | Trainmaster/SLE | 221 |
| Don Hertzberg | Manager-Maintenance Of Way | 222 |
| Steve Gropp | Asst. Manager-Maintenance Of Way | 222 |
| Dennis Eldridge | Manager-Train Operations | 224 |
| Gary Lied | Chief Mechanical Officer | 230 |
| Linda E. Hock | Manager – General Accounting | 240 |
| Paul Lyles | Manager – Information Systems | 255 |
Maps & Directions
Click here for maps and directions to our office on Google Maps.
From I-94 East or West
- Follow I-94 East or West toward Michigan City
- Merge onto US-35 North via Exit 40B toward Michigan City
- Turn right onto North Carroll Avenue
- Our office is on the right after approximately 0.3 miles, adjacent to the South Shore Line passenger train station
From the Indiana Toll Road East
- Follow I-80/90 Indiana Toll Road West toward Chicago
- Take the IN-39 Exit – Exit 49 – toward LaPorte
- Turn right onto IN-39
- Turn left onto US-20 West
- US-20 West becomes US-35 North / East Michigan Boulevard
- Turn right onto North Carroll Avenue
- Our office is on the right after approximately 0.3 miles, adjacent to the South Shore Line passenger train station
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