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Contact South Shore Freight

Chicago South Shore & South Bend Railroad
505 North Carroll Avenue
Michigan City , IN 46360

Main Line: (219) 874-9000
Fax - Executive: (219) 879-3754
Fax – Customer Service: (219) 872-0506

General E-Mail: CSSinfo@anacostia.com

Customer Service E-Mail: CSScustomerservice@anacostia.com

Hours of Operation:
Monday – Friday
8:00 AM to 5:00 PM (CST)

Click here for maps and directions our office.

All South Shore employees are dedicated to providing you with timely and quality phone service. To assist you with your day to day contacts, below is a list of telephone and extension numbers. Individual departments may be reached by dialing the following extensions:

Department

Extension

Executive Secretary

206

Car Hire Claims

241

Car Orders

281

Car Tracing

281

Demurrage

283

Dimensional Shipments

281

Dispatcher

229

Equipment Maintenance

230

Freight Billing

242

Freight Claim Accounting

242

Industrial Development

210, 212

Loss and Damage Investigation

242

Marketing/Sales

210, 212

Overcharge Claims

242

Pricing/Freight Rates

Metals-212; Other-210

ShipperConnect Questions

281, 255

Switch Orders/Spotting Instructions

281

Transportation

226, 224

Waybilling

281

General Accounting

240


CSS Management

Title

Extension

Andrew Fox

President

201

Andy Laurent

Director of Marketing & Sales

212

Arnold Niederer

Trainmaster/SLE

225

Bruce Kehe

Chief Mechanical Officer

202, 230

Chuck T. Compton

Chief Administrative Officer

210

David Cain

Trainmaster/SLE

221

Dennis Eldridge

Manager-Train Operations

224

Don Trent

Roadmaster

222

Linda E. Hock

Manager – General Accounting

240

Mike Shore

Superintendent

226

R. Scott Morgan

Controller

312-362-1888

Steve Gropp

Asst. Manager-Maintenance of Way

222

Steven Staley

Manager of Operations/Support

223



Maps & Directions

Map & Directions
Click here for maps and directions to our office on Google Maps.

From I-94 East or West

  • Follow I-94 East or West toward Michigan City
  • Merge onto US-35 North via Exit 40B toward Michigan City
  • Turn right onto North Carroll Avenue
  • Our office is on the right after approximately 0.3 miles, adjacent to the South Shore Line passenger train station

From the Indiana Toll Road East

  • Follow I-80/90 Indiana Toll Road West toward Chicago
  • Take the IN-39 Exit – Exit 49 – toward LaPorte
  • Turn right onto IN-39
  • Turn left onto US-20 West
  • US-20 West becomes US-35 North / East Michigan Boulevard
  • Turn right onto North Carroll Avenue
  • Our office is on the right after approximately 0.3 miles, adjacent to the South Shore Line passenger train station

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