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Customer Resource Center


Customer Resource

Chicago South Shore & South Bend Railroad Customer Service:

Phone: (219) 874-9000 Extension 281
Fax:      (219) 872-0506
E-Mail: csc@South Shorefreight.com

For RailConnect® Shipper Connect / FMS Services, click here.


Chicago South Shore & South Bend Railroad Freight Tariffs:

Shipper Connect / FMS Signup Instructions & Authorization Letters:

  • Instructions For Sign-up To ShipperConnect/FMS
  • PDF Word.DOC
  • Generic CLM Authorization Letter
  • PDF Word.DOC
  • BNSF CLM Authorization Letter
  • PDF Word.DOC
  • CPRS CLM Authorization Letter
  • PDF Word.DOC
  • NS CLM Authorization Letter
  • PDF Word.DOC

    For additional information or assistance, please contact us.





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